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SIGNAL
liveAgent-driven notifications and communication across every module.
Capabilities
SIGNAL is the communication layer of the suite. Events, alerts, and status signals from every module converge in one place and are routed agentically to the right channels and recipients.
Event Bus
Every module reports events to SIGNAL. One central source for everything happening across the suite.
Notifications
Rule-based alerts and status updates. You decide what reaches you and through which channel.
Multi-Channel Delivery
Delivery via email, in-app, and external channels. One signal, the right path per recipient.
Agent Signals
Agents report suggestions, completed actions, and escalations straight to you.
How this app fits the suite
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Receives approved content for distribution
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Delivers notifications to the Client Portal
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SLA alerts flow through SIGNAL